Our Story Sierra Family Pharmacies are locally owned family pharmacies with five locations serving Northern Nevada for over 80 years: Don’s Pharmacy downtown Reno, Sierra Pharmacy and Sierra Specialty Pharmacy in South Reno, Hale’s Pharmacy by Renown campus in Reno, and Village Pharmacy in Incline Village. We take the time to get to know you and your family, so you feel confident in trusting us with your family’s health. We treat each patient as a person and not just a prescription, delivering caring, compassionate, and efficient service because we want you to be our customer for life. All five locations are full service pharmacies, providing traditional prescriptions and compounded medications, serving your community. Brant and Julie Skanson, Terry and David Vasenden Mission | Vision | Core Values Mission Provide the BEST pharmacy services on the planet! Vision Improve the quality of life to our community. Core Values Caring – about you, your family, & your health Dedication – to patient care & product quality Integrity – demonstrated in everything we do Inspire – team members to reach their full potential Serve – the communities in which we work and live Locally Owned Family Pharmacies Don's Pharmacy Don's Pharmacy has been serving Reno/Sparks and Northern Nevada for over 50 years and is a family business owned by David and Terry Vasenden. David is a 3rd generation pharmacist and grew up working in his family’s pharmacy. Village Pharmacy Village Pharmacy is owned by Brant and Julie Skanson, has been serving Incline Village, Nevada and the surrounding area for over 25 years. Sierra Pharmacy Sierra Pharmacy opened in 2008 and is located on South Virginia Street in Reno. Sierra Pharmacy is owned jointly by the Skansons and the Vasendens. Hale's Pharmacy Hale's Pharmacy joined our group of pharmacies in 2012, and has been serving Reno and surrounding communities for over 84 years. Sierra Specialty Pharmacy Sierra Specialty Pharmacy provides high quality pharmacy products and services for long-term care facilities including skilled nursing facilities, assisted living homes, correctional facilities, and group homes. Why Choose a Locally Owned, Family Pharmacy? Do you know your pharmacist? More importantly, does your pharmacist know you? According to Consumer Reports (March, 2014) “If you’re still going to a pharmacy chain for prescriptions, as do half of our readers, you might be missing out. Independents … earned readers’ top marks for speed and accuracy, courtesy and helpfulness, and pharmacists’ knowledge.” Consumer Reports also stated, “Establishing a good relationship with a pharmacist you trust is the No. 1 reason to choose a drugstore”, says Lucinda Maine, CEO and executive vice president of the American Association of Colleges of Pharmacy. “You can and should expect your pharmacist to be both accessible and knowledgeable,” she says. “If he or she is not, then you should take your business elsewhere.” The Sierra Family Pharmacies accept most insurance plans (including Medicare Part D and Medicaid) and have the same co-pays as the chains. We offer personalized packaging options (individual dosing, bubble packaging and strip packaging) to enhance medication safety and adherence. Our pharmacists are available to review and discuss your medication therapies and answer any questions you may have. “We know every prescription has a face and a story, and we take the time to get to know you and your family. Each prescription is for someone’s grandmother or loved one, and we fill each prescription with the same attention and care you give your own loved one. I grew up working in my family’s pharmacy and understand the legacy of good old-fashioned customer service. We care about you, your family, and your health, and we want you to be our customer for life.” David Vasenden RPh / Owner “We want to reassure patients and their caregivers that they will receive continuity of care throughout all stages of life, regardless of their physical location – at home, in assisted living, or a long term care facility. We deliver caring, compassionate and efficient service so that you’ll feel confident trusting us with your family’s health. From traditional prescriptions and compounded medications to canes, walkers, bath safety aids, and ostomy supplies, our pharmacy team will help you find what you need.” Brant Skanson RPh / Owner Here to Hear you Our staff is trained to truly listen to your needs and it's our goal to find the solutions to make your life a little easier. Where you're a person, not a prescription. Knowing your pharmacist at a pharmacy... Now that's the kind of service you want and deserve.